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If Wal-Mart Can't Impose a Global Standard, Can You?

Even as it faces new challenges to its business model, Wal-Mart remains an entity with considerable market power and global reach.  As chronicled elsewhere in this blog, at $315 billion in sales (or gross company product if you will), if Wal-Mart were its own country, it would be the 21st largest economy in the world ranked by GDP, ahead of countries such as Austria, Argentina and Indonesia.  And the company has global reach -- with $63 billion in revenues derived from foreign markets, Wal-Mart's foreign sales alone would be sufficient to make the company number 21 on the Fortune 500

Walmart_worldmap But among Wal-Mart's challenges is its ability to impose its business model in international markets.  The company is struggling in Japan and recently folded up its tent in South Korea and in Germany, moves that the Wall Street Journal attributes to the retail giant's failure "to adapt to local tastes."

Certainly one would think that if any company has the ability to act as a global corporation imposing standardization wherever possible to achieve economies of scale, one would think that Wal-Mart would be such a force.  But apparently even Wal-Mart needs to adapt to local tastes, cultural preferences and parochial market forces to succeed in its international efforts.  I think this underscores the reality that a small to medium size company seeking to enter global markets needs to go into it with an eye toward flexibility and customization, using the agility of its size as a competitive advantage.  One great thing about foreign markets is that they provide an entirely new playing field in which beating the Wal-Mart's of the world is a very real possibility.   

 

Micro-brews and Micro-markets -- Developing a Global Brand Portfolio

Sorry I'm late with a new post.  Any baseball fans will appreciate the fact that I've been busy reveling in the monumental feat the Colorado Rockies have pulled off over the past 2 weeks, coming from nowhere Coors_field to climb over 6 teams into the NL playoffs with a story book late season run.  Of course the Rocks play at Coors Field, which is as good a segue as any into the interview with Leo Kiely, CEO of Molson Coors Brewing Co. that appeared in yesterday's Wall Street Journal (note: This on-line link is actually to the article as it appears in a reprint in the Denver Post).

In addition to being the number 3 (by sales) purveyors of beer in the U.S., the company is itself an international amalgamation resulting from the 2005 merger of Colorado's Coors and Canada's Molson.  In terms of international scope, besides its position in the U.S. market, the company is the largest brewer in Canada, the second largest in the U.K. and the third largest in Brazil.  In a testament to the fluidity of international borders in a global market place, even though Canada's Molson was essentially the acquiring company, with Molson shareholders garnering 55% of the combined company and Eric Molson continuing as chairman, the company's world headquarters are in Golden, Colorado -- a nod to the fact that when your shareholders, employees and customers are spread across the globe it may not matter much which flag you fly over the head office.

All of which brings me to the point -- i.e., what does it take for a company to compete in a global marketplace.   A continuing exploration in this blog has been the strategic necessity for global companies to change from Ted Levitt's conception of a global corporation tirelessly pushing standardization across all markets to a need to respond to micro-markets of consumer demand made all the more numerous by a company's geographic reach.  The beer market is another perfect illustration of this phenomenon.

In the foggy days of yore, beer drinkers in the U.S. fancied either Bud if domestic or Heineken for a more worldly palate.  Now it depends whether you're in the mood for a lager or a pale ale or something darker or a seasonal brew.  Local micro-breweries are able to grow into larger successes and the major brewers look to compete in the upscale market with brands that have no visible association with the company flagship.  Rather than attempting to get the world to drink Bud (which was the Levittian International_beers approach to global marketing), Anheuser Busch has put together substantial shares in foreign companies such as Grupo Modelo in Mexico and Tsingtao in China to compete effectively for market share among local tastes and preferences.   

When asked by the WSJ what it takes to succeed in today's environment, Mr. Kiely responded:

I think to be a successful global brewer today, you have to be really good at portfolio selling.  Having a strong portfolio of local brands, augmented by a big potential global brand like Coors Light, is really the formula to success looking forward.

I can say from my own experience in industries very different from beer, having a portfolio of local brands that appeal to local tastes and preferences tied to a corporate brand that speaks of global presence and capabilities is indeed a good start on a winning formula.  As for standardization of product offerings, the beer market in the U.S. alone is becoming increasingly fractured as brewers both large and small offer a growing variety of boutique brews aimed at the many micro-markets of tastes and lifestyles.  If standardization no longer works as a strategy in a company's domestic market, it would seem that expanding to international markets would only compound the effect.         

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